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Communicators & app

Get fire alarm signals off the phone line.

The Alarm.com Fire Communicator receives signals from your fire alarm panel and sends them to the monitoring station over broadband and LTE, while the Alarm.com platform sends alerts to the people you choose.

Alarm.com Fire Communicator in red plastic housing with status lights

Alarm.com

Fire Communicator

Dual pathBroadband (Ethernet) and 4G LTE.
Carrier auto-selectAT&T and Verizon; picks the strongest.
Works with existing panelsConnects by phone-line dial capture or supervised relay outputs.
Standard formatsContact ID and SIA.
ListingsUL 864 listed; CSFM, LAFD, FDNY listed per Alarm.com.
Remote managementRemote updates and management.

Fire, security, video and doors in one app

  • Fire alarm alerts by push and SMS while the station is notified
  • One login for fire, intrusion, video and access control
  • Monitoring stations can use video for visual verification
  • Users and notifications managed by you

Example Alarm.com business screens with sample data.

Quick answers

Communicator questions

Why move fire alarm signals off copper phone lines?

Many copper (POTS) phone lines are being retired or are getting harder to keep in service. A cellular or broadband communicator sends alarm signals without relying on a copper line.

Do I need a new fire alarm panel?

Usually not for the communicator. Alarm.com says it integrates with most existing fire systems through the phone-line connection or supervised relay outputs. We confirm compatibility with your panel.

What happens if the internet goes down?

The communicator has two paths: broadband and 4G LTE, with automatic selection between AT&T and Verizon.

Is monitoring included?

Monitoring is a separate service. TBM partners with National Monitoring Center for 24/7 monitoring. See Monitoring.

Let’s plan your coverage

Still paying for fire alarm phone lines?

Ask about moving your fire alarm signals to the Alarm.com Fire Communicator.