Video verification & monitoring
When an alarm goes off, the operator can see what’s happening.
With Alarm.com Visual Verification, the monitoring station checks your cameras before deciding whether to dispatch. You choose which cameras it can use.
Images and clips from the 15 minutes before the alarm
Clips captured while the alarm is active
Clips from 15 minutes after, plus 15 minutes of live view
With two-way audio cameras, operators can talk to people on site. Proactive Remote Video Monitoring, where detected people or vehicles alert the station before an alarm, is also available on the platform. TBM’s monitoring partner is National Monitoring Center. Ask us which video monitoring options fit your site.
How TBM delivers
One low-voltage contractor, start to finish.
Commercial fire and security since 1979. Cameras, cabling, access control and alarms from one team.
Site walk & coverage plan
Areas, lighting, mounting points and network.
Design & quote
Cameras, recording, cabling and service plan, in a written quote.
Install & cabling
Licensed low-voltage installation, including PoE cabling.
Setup & handoff
Analytics rules, alerts and user access, plus app training.
Service & support
Repairs, changes and additions as you grow.
Quick answers
Verification questions
What is video verification?
When your alarm goes off, the monitoring station reviews clips from before and after the alarm and watches live video from the cameras you approve, so it can decide whether to dispatch.
Can I choose which cameras the station sees?
Yes. In your Alarm.com account you select which devices are available for Visual Verification. Deselected cameras can’t be viewed by the station.
What if a camera goes offline?
Video health monitoring tells you when a camera stops recording or its view is blocked, so problems are found before you need the footage.
Is monitoring included?
Monitoring and video verification are separate services. TBM partners with National Monitoring Center for 24/7 monitoring, and what’s included depends on your plan.
Let’s plan your coverage
Add eyes to your alarm response.
Ask us about video verification for your existing or new system.